1stQ Deutschland GmbH
Konrad-Zuse-Ring 23
68163 Mannheim

Phone +49 621 71763 – 30
Fax +49 621 71763 – 33

Data Protection Officer

Dr. Thomas H. Lenhard
Expert office for IT and data privacy


Privacy Policy

The following privacy policy provides you with information about the personal data processed at by 1stQ Deutschland GmbH (1stQ for short), Konrad-Zuse-Ring 23, 68163 Mannheim, Germany, as the controller under data protection law (Art. 4 No. 7 GDPR) and (Art. 4 No. 1 GDPR) and the purposes and legal bases on which this processing (Art. 4 No. 2 GDPR) takes place. With this privacy policy, 1stQ also fulfills its obligation to provide information under data protection law, which is incumbent of the controller in accordance with Art. 12, 13 GDPR when collecting data from the data subject, in this case the visitor to the website, customers, interested parties or other persons who contact or request information via the web portal. This privacy policy also extends to the integration of services and functions and, in particular, the integration of an e-learning service that is accessible via the subdomain and can also be accessed as an external service of the website.

Website accessibility

In addition to accessibility via the above URL, the website can also be accessed via links on third-party sites and in social networks. These links may not take you to the homepage, but to so-called landing points, where you can make appointments with us in the context of events, trade show or congress visits, where you can request information by e-mail or post, or where you can register to participate in our e-learning program.

Linked addresses/social networks

The company shall not be responsible for the content of linked websites or web content that is accessed via a link from The relevant responsibilities can usually be found in the respective legal notice of such website. According to Art. 19 (3) German Telecommunications-Telemedia Data Protection Act TDDDG, the redirection to another service provider must be notified. This obligation is taken into account by the fact that the links can be recognized as such. When redirecting to or linking to third-party providers, the technical execution of the website may lie outside the responsibility of 1stQ. It is expressly pointed out that third-party providers may use so-called trackers, beacons or cookies with which the surfing behavior of visitors to the website is analyzed. In this regard, please refer to the privacy policy of the respective provider. Furthermore, express reference is made here to the so-called Facebook ruling of the Schleswig-Holstein Administrative Court with the file number 8 A 37/12, 8 A 14/12, 8 A 218/11. 1stQ has no influence on the way the linked or integrated pages are set up and what data is collected there. 1stQ also has no access to data collected by third parties using cookies, trackers, beacons or other methods. When accessing the website, no scripts which transmit data to social networks or other platforms, for example, are executed without your consent, apart from an integrated cookie consent solution and the Google Tag Manager (hereinafter referred to as GTM).

If you are already logged in to a social network in another browser window and follow a corresponding link on our site to this network, as a rule you will be identified there immediately. Insofar as social networks can be accessed via “simple” links, it should be assumed that social network operators use cookies and tracking technologies. We therefore explicitly refer to the data protection information of the respective providers.

Information according to Art. 13 GDPR

Identity of the Controller:

For data collection at, 1stQ, Konrad-Zuse-Ring 23, D-68163 Mannheim, Germany, represented by the managing directors Rüdiger Dworschak and Laszló Kontur, is the controller within the meaning of Art. 4 (7) GDPR.

Data protection officer:

The 1stQ data protection officer, Dr. Thomas H. Lenhard, can be contacted at: 1stQ Deutschland GmbH, Data Protection Officer, Konrad-Zuse-Ring 23, 68163 Mannheim, e-mail:

Categories of the personal data that are processed:

Processing purposes:

The collection of personal data and its processing by 1stQ pursues the following purposes:

Information on data origin:

Personal data is collected from the data subject (user of the website, customer of our company, interested parties).

Legal basis for the processing:

Legal basis for collecting data on terminal devices is the consent of the data subject according to Art. 25 (1) TDDDG and the technical necessity
according to Art. 25 (2) TDDDG.

Other legal bases for processing may be:
The existence of consent in accordance with Art. 6 (1) lit. a GDPR, insofar as such consent exists, the data subject has the right to revoke it at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Art. 6 (1) lit. b) GDPR and/or Art. 6 (1) lit c GDPR
Art. 6 (1) lit. f GDPR, insofar as it concerns the controller’s pursuit of advertising purposes, in particular in the context of direct marketing via the advertising channels of post, telephone, fax, and e-mail. The same applies insofar as the purposes of corporate communication, company presentation and/or product presentation are concerned or for the establishment of identity, the enforcement of claims for contract performance and damages, the verification of e-mail addresses, and the corresponding documentation.

Criteria for the storage period:

Personal data is processed until the purpose of collection or further processing has been fully achieved. Once the purpose has been fully achieved, the data is deleted. Moreover, the controller has a review and deletion concept in place that ensures regular review of the obligations to delete.

Recipients of personal data:

Information on the obligation of the data subject to provide data

The provision of personal data is in some cases required by law (e.g. under tax law or anti-money laundering regulations) Furthermore, you may also be under an obligation to provide us with the personal data required for the establishment, execution and termination of contractual relationships with us and the fulfillment of the associated contractual obligations. Without this data, we are generally unable to execute contracts with you and/or comply with our legal obligations. In the interests of the greatest possible transparency under data protection law, we make separate reference to any obligations to provide information in individual cases before executing the specific data collection situation. If you do not wish to provide us with any personal data or are not prepared to create an account on our website, our e-learning offering will not be available to you.

Your rights as a data subject affected by data processing:

In accordance with Art. 15 to 22 GDPR, you have the followingrights against our company:

Right to lodge a complaint with a supervisory authority

“The State Commissioner for Data Protection and Freedom of Information” in Baden-Württemberg.
Lautenschlagerstraße 20
70173 Stuttgart
Phone: 07 11/61 55 41-0
Fax: 07 11/61 55 41-15

Further privacy notices and information

Making an appointment

For events, trade shows and congresses, you can arrange appointments with us via the website. To this end, a so-called landing page has been set up on which we collect your date in order to be able to make an appointment with you.

We collect the following data:

If you have provided this data for a one-time appointment with us, we will process the data solely for this purpose and delete it once all purposes of processing no longer exist. Gesetzliche Aufbewahrungsfristen werden dabei beachtet.Statutory retention periods are observed.

Requesting newsletter and information about our products

If you are on the landing page where appointments are made, you can also request information about our company, in particular our products, by e-mail. This function may also be available dynamically in different areas of our website.

If you select the corresponding option, you will receive information from our company on a regular basis. If you have provided us with your address, you may also receive information by post. However, to receive information by e-mail for the first time, verification of your e-mail address is required by law. A double opt-in procedure is therefore used in connection with the request of information, in which you first receive an e-mail with a confirmation link.

You may object to both variants of sending information at any time with future effect.For this, it is necessary to click the link to unsubscribe from receiving e-mails, or to send an e-mail stating that you no longer wish to receive e-mails and/or mailings by post. You can also have documents sent to you exclusively by post, if you wish. If you object completely to the future sending of documents, information and newsletters, you will no longer receive any information. However, we would like to emphasize that an objection must be saved in order to ensure future consideration of your objection should we receive your data in a way other than via the above landing page or website.

Integrated e-learning

Our website offers visitors the opportunity to educate themselves via e-learning courses. These e-learning courses are not freely available and are protected by copyright, so that it is necessary to create a user account.

1. Technology used and website integration

To ensure the compliance with the necessary data privacy and data security requirements in the area of e-learning, we rely on the “reteach” service of a third-party provider.

Susell GmbH

Rosenthaler Str. 38

D-10178 Berlin

For reasons of defense against fraud and cyber attacks, as well as to safeguard and ensure stable communication with the portal, so-called server data is stored and evaluated by the third-party provider. With regard to the special features of the integrated service, we also refer to the information on privacy of the corresponding provider:

A contract for order processing in accordance with Art. 28 GDPR has been concluded with the provider of this service. This service is linked on our website via the forwarding of subdomain to our business area of the corresponding portal/service.

As we also offer paid services as part of our e-learning program, the integrated service has a store system. As this cannot be realized without the use of cookies, cookies are used that are mandatory for the corresponding technology and essential for its function. The legal basis for the processing of such data is set out in Art. 25 (2) TDDDG.

2. Registration for the e-learning section

Our e-learning offering distinguishes between content that we can provide free of charge and other content that is available for a fee. Depending on the content you view, different quantities of personal data are required from you. In principle, you can access the e-learning section of our website even with a basic user account. For this, all we need is a valid e-mail address and a password of your choice. During initial registration, we are obliged to validate your e-mail in order to prevent misuse. This e-mail validation is always carried out using double opt-in procedure. Which means that when you register for the first time, you will always receive an e-mail with a link to confirm your registration.

If the confirmation link is not clicked within 48 hours, your account will not be activated and any data entered will be deleted.

The following parameters are thus required for any use of the e-learning section:

If you wish to view paid content, it is necessary to collect further personal data from you in order to conclude a contract.

In this case, we also require the following attributes:

As an option, you can also save a company name, a profile name (user alias), and your VAT ID in your user account.

3. Payment of paid offerings

With regard to payment transactions, we only store accounting information.

If you wish to use paid offerings and services, payment is processed entirely via the following payment service provider:

Stripe Payments Europe, Limited (SPEL)

1 Grand Canal Street Lower

Grand Canal Dock, Dublin

D02 H210, Irland

Our company therefore receives and processes only about incoming payments, payment arrears or chargebacks. We do not store account or credit card numbers.

If you wish to make a payment via the website, you will be forwarded to the above payment service provider.

Information on data processing by the above payment service provider can be found here:

4. Data deletion and blocking

If you no longer wish to use the service, you can object to the storage and processing of your data at any time. To do so, an e-mail to the following address will

Insofar as statutory retention periods prevent the complete deletion of your data, blocking shall take the place of deletion.

Data transmission to third countries

The GTM service used as a technical component of the website will transmit at least IP addresses to the USA when the website is accessed. To the extent that you have consented to the use of tools, cookies and trackers beyond what is technically necessary, it must also be assumed that data will be transmitted to the USA. In this regard, we refer to the European Commission’s adequacy decision of 10/07/2023.

Use of a cookie consent solution

A cookie is a small file that is stored on a visitor’s computer as soon as they access a website. If the visitor returns to this website, the cookie indicates that this is a repeat visit. If you have given your consent or if a cookie is technically necessary, we transfer cookies to your computer’s hard disk via your web browser and can read them during your current visit to our website and on subsequent visits within a year. Cookies are generally protected against being read by unauthorized third parties with the help of your browser’s security standards. The main purpose of cookies is to make your use of our offering as convenient as possible and to collect data for statistical and marketing purposes. Should you wish to deactivate all cookies independently of the configuration options of the cookie consent solution described below, you can use the help function in the menu bar of the web browser you are using to find out which settings you need to make to prevent the storage of new cookies. There you will also find information about other cookie settings, e.g. information and warning functions for deleting existing cookies. In order to ensure unrestricted and trouble-free use of our website, we recommend that you leave the cookie functions of the browser fully enabled and use the cookie consent solution provided to make your personal settings regarding the use of integrated services, trackers and cookies instead.

Should you wish to generally block cookies, trackers and beacons from other websites, you can install the “Ghostery” browser plug-in. This allows you to see at any time which data collectors are integrated into a website and to suppress the activities of corresponding functions. You can find downloads for different browsers on the website „

There you can also change your selection regarding the use of cookies at any time and, if you wish, object to the use of cookies, tools and trackers.

When you access the site for the first time, you will be asked which cookies you accept. For this purpose, we use the “Borlabs” service of

Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany

. The service offers the greatest possible transparency with regard to the cookies used and lets you select which cookies, tools and trackers you allow or reject. There you will also find information about other cookie settings, e.g. information and warning functions for deleting existing cookies.

If you give your consent on our website, the following data will be automatically logged at Borlabs:

The key and consent status are also stored in your browser’s “CookieConsent” cookie so that the website can automatically read and respect the consent for all subsequent page requests and future sessions for up to 12 months. The key is used for proof of consent and for an option to check whether the consent status stored in the browser is unchanged compared to the original consent that was transmitted to Borlabs.

Unless you generally suppress cookies (see above), the corresponding settings are stored in a separate cookie as described above, so that the settings for this website are available again the next time you visit the site. You can change your cookie settings at any time and object to the use of cookies (see above).

This objection can be made using a special plug-in (e.g. Ghostery) or you can generally prevent the execution of scripts in your browser. You therefore also have the option to object to the use of Borlabs. Insofar as you do not wish to use Borlabs to store your cookie selection locally, you will be asked again each time you start the website which cookies you wish to allow.

The legal basis for the use of Borlabs is Art. 6 1 lit. c GDPR, as obtaining consent to the use of cookies is required by law. Other legal bases that may be considered are Art. 25 (2) TDDDG and Art. 6 (1) lit a, b and f GDPR.

Use of Google Tag Manager

If you have consented to the use of the corresponding services in the consent tool, scripts and services are started via the Google Tag Manager (hereinafter referred to as GTM). The GTM serves as a basic and control module to execute the start of integrated scripts and services in interaction with the consent tool. The GTM is a service of Google Inc. The GTM is merely an auxiliary program that is used to start other services or tools and only processes data itself for technically necessary purposes (Art. 25 (2) TDDDG). The consent tool therefore does not block the GTM from being called. However, we wish to point out that an external link is created at the start of the GTM, which involves the transmission of at least the IP address required to establish communication. With regard to the integration of this service, you will find further information in the privacy policy of Google Inc., which can be accessed at

As previously mentioned, you can suppress cookies and data transmissions, even if these are necessary for the smooth functioning of the website, by making the appropriate settings in your browser or by using “Ghostery”.

Use of Google Webfonts

Insofar as fonts from the provider Google are used on the website to ensure a uniform display on all terminal devices, these are not linked to a Google server, but are installed on our own server. Therefore, no data is transferred to third countries in connection with the fonts used.

Use of Google Analytics uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files placed on the users’ computers, to help the website analyze how users use the site. The information generated by the cookie about the users’ use of the website will usually be transmitted to and stored by Google on servers in the USA. IP anonymization has been activated on this website so that Google will truncate the users’ IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area before transmitting and storing it. Only in exceptional situations will your full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyze the users’ use of the website, compile reports on website activities, and provide further services to the website operator in relation to the website use and Internet use. The IP address transmitted by your browser through Google Analytics is not merged with other Google data.

You may prevent the use of cookies by selecting the appropriate settings on your browser. However, this service notifies users that they may not be able to use the full functionality of this website. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the Internet pages (including IP addresses) and from processing this data by downloading and installing the browser plug-in available under the following link: The current link is (Source:

Google Analytics does not store cookies without you active consent. You can revoke your consent at any time by calling up the Cookie Settings and making changes to your settings there. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.

Of course, the relevant tools can also be blocked in other ways. Appropriate methods for blocking certain services across websites are described in the “Use of a cookie consent solution” section.

Google Remarketing

To the extent that you have actively consented to its use, this website also uses Google Remarketing in addition to the Google Analytics service. This is another service of Google Inc. In this context, Google uses cookies, which are placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the USA. The IP address is then truncated by Google by the last three digits, so that clear assignment of the IP address is no longer possible.

Google will use this information collected from you to evaluate your use of the website, to compile website activity reports for the website operators, and to provide further services in relation to the website use and Internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Third-party providers, including Google, place ads on websites on the Internet. Third-party providers, including Google, use stored cookies to place ads based on a user’s previous visits to this website. Google will not associate your IP address with any other data collected by Google.

To the extent that you have consented to the use of Google Retargeting, you can revoke your consent at any time by calling up and changing the stored cookie settings. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.

Use of Googleadservices / Google AdWords Conversion

To the extent that you have actively consented beforehand, this website uses tools for online marketing from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.The purpose of this is to recognize that a visitor has come to our website via a Google ad.Google uses cookies which are stored on your computer to help the website analyze how users use the site. The cookies for the so-called “conversion tracking” are stored as soon as you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you wish to revoke your consent to “conversion tracking”, you can do so at any time by calling up and changing the cookie setting. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.

Use of LinkedIn

The controller has integrated components of LinkedIn Corporation on this website. However, the corresponding scripts and services are generally blocked until the user has explicitly consented to their use via the consent solution integrated in the website.

LinkedIn is an Internet-based social network that enables users to connect with existing business contacts and make new business contacts. The operating company is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible for data privacy matters outside the USA. Each time you visit our website, which includes a LinkedIn component (LinkedIn plug-in), this component prompts the browser used by the data subject to download a relevant depiction of the LinkedIn component. As mentioned above, the prerequisite for this is of course that the data subject has consented to the use of this service. Further information on the LinkedIn plug-ins can be found at

When using the service, LinkedIn will receive information about which specific subpage of our website the data subject visits. If the data subject is logged in to LinkedIn at the same time, LinkedIn recognizes which specific subpage of our website the data subject is visiting each time the data subject accesses our website and for the entire duration of their visit to our website. This information is collected by the LinkedIn component and assigned by LinkedIn to the data subject’s respective LinkedIn account. If the data subject clicks on a LinkedIn button integrated on our website, LinkedIn assigns this information to the data subject’s personal LinkedIn user account and stores this personal data. LinkedIn will always receive information via the LinkedIn component that the data subject has visited our website if the data subject is logged in to LinkedIn when accessing our website. LinkedIn will receive this information regardless of whether the data subject clicks on the LinkedIn component or not. If the data subject does not wish this information to be transmitted to LinkedIn, they can prevent the transmission by logging out of their LinkedIn account before accessing our website. At, LinkedIn offers the option of opting out of e-mail messages, test messages and targeted ads, as well as managing ad settings. LinkedIn also uses partners such as Quantcast, Google Analytics, BlueKai, DoubleClick, Nielsen, Comscore, Eloqua and Lotame, all of which can place cookies. Such cookies can be rejected at The applicable privacy policy of LinkedIn is available at LinkedIn’s cookie policy is available at

To the extent that you have consented to the use of LinkedIn plug-ins, you can revoke this consent at any time by calling up and changing the stored cookie settings. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.

LinkedIn Insight Tag

Our website uses the “LinkedIn Insight Tag” conversion tool from LinkedIn Ireland Unlimited Company. To the extent that you consent to the use of this tool, it creates a cookie in your web browser, which enables the collection of the following data, among others: IP address, device and browser attributes and website events (e.g. website accesses). This data is encrypted, anonymized within seven days and the anonymized data is deleted within 90 days. LinkedIn will not share any personal data with 1stQ Deutschland GmbH, but provides anonymized reports on website audience and ad performance. LinkedIn also offers the option of retargeting via the Insight Tag. 1stQ Deutschland GmbH can use this data to provide targeted advertising outside its website without identifying you as a website visitor. For more information on data privacy at LinkedIn, please refer to the LinkedIn privacy policy. The LinkedIn Insight Tag is also used for the purpose of providing detailed advertising campaign reports in order to optimize our advertising expenditure. Members of LinkedIn can control the use of their personal data for advertising purposes in their account settings to deactivate the Insight Tag on our website. To the extent that you have consented to the use of the LinkedIn Insight Tag, you can revoke this consent at any time by calling up and changing the stored cookie settings. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.

Microsoft Clarity

To the extend that you actively consented to the use of this service under “Marketing Cookies”, this website uses the “Clarity” service of Microsoft Corporation. Clarity allows us to analyze the use of our website. The result is a log of mouse movements and clicks with the intention of deriving potential improvements for the website. The collected information in transmitted to Clarity and stored there. According to Microsoft, these may also be used for advertising purposes.

Information on Clarity:

Privacy policy:

To the extent that you have consented to the use of this service under “Marketing Cookies”, you can revoke this consent at any time by calling up and changing the stored cookie settings. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.


On our website, we use the so-called “Facebook Pixel” of Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA (“Facebook”). However, this pixel can only be used if you have actively consented to its use.

We can use this service to display interest-based advertisements (“Facebook ads”) to users of our website when they visit the Facebook social network or other websites that also use this service. Through the Facebook Pixel, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool, and therefore inform you according to our level of knowledge: By integrating the Facebook Pixel, Facebook will receive the information that you have clicked on an advertisement from us or have accessed our website. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook as a user or have not logged in, there is a possibility that the provider fill find out an store your IP address and other identifying features. With the use of the Facebook Pixel, we pursue the purpose of displaying Facebook ads placed by us only to those Facebook users who have also shown interest in our website. By using the Facebook Pixel, we thus want to make sure that our Facebook ads match the potential interest of users and are not annoying. Furthermore, the Facebook Pixel can help us track the effectiveness of Facebook ads for statistical purposes by allowing us to see whether users have been redirected to our website after clicking on a Facebook ad.

Information on data privacy at Facebook is available under the following links:;,

To the extent that you have consented to the use of this service, you can revoke this consent at any time by calling up and changing the stored cookie settings. If you scroll down to the “Cookies” section of this privacy policy, you can change your settings there.

Implemented calculators

The German website features three implemented calculators for IOL calculation. This includes the following modules:

The AddOn® Calculator and CylinderCalculator can be used to request cost estimates or place orders. The following personal data is collected first:

The data is used exclusively for the purposes for which it was transmitted by you to 1stQ. As soon as the purposes of processing no longer exist, including statutory retention periods, the data will be deleted. If you do not wish to transmit the data to 1stQ via the relevant website, you have the option of printing the order, including the calculated data, and sending it to 1stQ by fax or post. A login is not required to use the module or to request a cost estimate or place an order. Accordingly, no personal data is stored on the website. Instead, once initiated by the user, these are transmitted by e-mail to 1stQ for further processing via a secure, state-of-the-art encrypted connection. If the order is not placed or the cost estimate not requested by post or fax, further data will be required to complete a corresponding action. For more information, refer to the “Ordering products and services” section below.

Apart from the usual server data (see “Server data” section), which are necessary for the correct functioning of websites and integrated modules, no further personal data is collected when using theAxis Repositioning Tool module.

Should you use the English website, you will have an additional calculator available there: IOL Calculator

This calculator offers a login option. However, the user cannot register themselves. User accounts for ordering via the IOL Calculator module are created for interested parties on request. If you have a relevant user account but no longer wish to use it or object to the use of your data in the context of the IOL Calculator for other reasons, your login will be deleted. Statutory retention periods remain unaffected with regard to the previous use of the module. Apart from user account and password, no other personal data is collected for the creation of a IOL Calculator login. It is not possible to place an order, request a cost estimate or communicate in any other way via the IOL Calculator module, as it only provides calculation functions. With regard to the server data in all integrated calculation modules (calculators), we explicitly refer to the “Server data” section.

Ordering products and services

In principle, the Internet portal can be used without registration or identification, i.e. anonymously. To this end, a portion of the IP address is masked so that no identification of your person is possible unless you explicitly decide to purchase a product offered via the web portal or request a cost estimate, and actively consent to the storage of your data.

In order to enable you to purchase (order) products from our company or request a cost estimate, as well as for the handling of business processes (booking and invoicing, billing of our services), it is necessary to process your personal data. Intraocular lenses can be ordered via the AddOn Calculator or the CylinderCalculator modules. In this case, we collect the following mandatory information:

In addition, the IP address and the time stamp of the order/request are stored to prevent misuse of the functions and to be able to verify the authenticity of orders.

Besides mandatory information, it is also possible to provide further structured data: Providing this information is voluntary for you. This information includes:

Only already existing customers can use the online ordering function, so that an extensive procedure for verifying details, in particular e-mail addresses, is not necessary at this point. New customers also cannot register for use via login on the respective platform. Unless the terms of use, general terms and conditions or privacy policy are accepted, the desired action cannot be processed via the website. In this case, you have the option of printing the order or request for a cost estimate and sending it to 1stQ by fax of post. Any data entered is not stored on the website, but transmitted by e-mail to 1stQ for further processing via a secure, state-of-the-art encrypted connection instead.

Inquiries via contact forms

On our website, we offer users the option to contact us via a contact form. If you wish to make use of this option, we collect the following data asmandatory information:

The mandatory information collected via the contact form is used exclusively for the purpose of contacting the enquirer and responding to specific inquiries.

Besides mandatory information, it is also possible to provide further data: Providing this information is voluntary for you. This information includes:

Server data (provider-hosted website)

In addition, information about the resources accessed is stored on the application server. Storage includes software error logs, should corresponding errors occur. However, this storage does not store any reference to the incoming inquiries. The data is therefore anonymized and collected solely for the purpose of error detection and error analysis. This data is usually stored by the operator of the web server used for technical reasons, to establish communication and for the purpose of error detection, optimization of display, and transmission speed.

A statistical evaluation of the log files usually also takes place there, however, only to detect and defend against attacks. No further analyses are carried out and no user profiles are generated or created. The website is hosted by the provider netEstate GmbH, Geisenhausener Straße 11a, D-81379 Munich, Germany. In this regard, please refer to the provider’s privacy policy. There is no further use of log files/server data. In particular, no user profiles are created. 1stQ Deutschland GmbH has no access to so-called server data that is collected by the provider.
The e-learning offering of the website is linked to another provider’s server, namely of: Susell GmbH, Rosenthaler Str. 38, D-10178 Berlin. The above statements regarding the server data at the hosting service provider of the main website apply accordingly. In particular, 1stQ Deutschland GmbH also has no access to so-called server data that is collected by the service provider.


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