Legal Information

1stQ Deutschland GmbH
Harrlachweg 1
D-68163 Mannheim / Germany

Phone+49 621 71763-30
Fax+49 621 71763-33
Webwww.1stq.de
E-Maildeutschland@1stq.de

HRB 706061, Mannheim
VAT-ID: DE305132287
CEO: Rüdiger Dworschak, Laszló Kontur

1stQ GmbH
Harrlachweg 1
D-68163 Mannheim / Germany

Phone+49 621 78953790
Fax+49 621 78953791
Webwww.1stq.eu
E-Mailinfo@1stq.de

HRB 704048, Mannheim
VAT-ID: DE251223531
Managing Director: Thomas Diehm

Responsible for Content, § 55 II RStV

Simone Senk
1stQ Deutschland GmbH
Harrlachweg 1 / Germany
D-68163 Mannheim

Phone+49 621 7176330
Fax+49 621 7176333
Webwww.1stq.de
E-Maildeutschland@1stq.de

HRB 706061, Mannheim
VAT-ID: DE305132287
CEO: Rüdiger Dworschak, Laszló Kontur

Consumer dispute resolution:

We are not participating in a dispute settlement procedure before a consumer sacking agency.
This internet publication is hosted by 1stQ Deutschland GmbH.

Copyright 

The copyright to the information published on this website belongs to 1stQ Deutschland GmbH (1stQ). The reproduction or copying of the entire website and/or parts of it, is not permitted, except with written permission by 1stQ.  

Information on the Option for Online Dispute Resolution as per Article 14 , Para. 1, ODR Regulation 

By means of the (EU) Regulation No. 524/2013 a platform for online dispute resolution (ODR platform) was introduced on the European Union level. This platform serves as central contact point for consumers and traders to extrajudicially resolve any disputes concerning contractual obligations emerged from online purchase agreements and online service agreements. You, as consumer, may utilise the ODR platform as an option; hence, you are not obligated to file complaints via this platform. More details as to the modalities on how to exercise the functions of the OD platform and how to apply the electronic complaints form, may be looked up in the (EU) Directive 2015/1051 of the EU commission issued in this context. 
The ODR platform is accessible under this target address: https://ec.europa.eu/odr

The European Commission holds a list with recognised dispute resolution bodies in Europe. This includes numerous bodies listed for Germany, for instance. In addition, there is a German national list of dispute regulation bodies, offered by the Bundesamt für Justiz (German Federal Office for Justice) as central contact point for consumer dispute regulation. 

The list of the consumer dispute regulation bodies recognised in Germany may be accessed and downloaded via the following official website of the German Federal Ministry of Justice:  https://www.bundesjustizamt.de/DE/SharedDocs/Publikationen/Verbraucherschutz/Liste_Verbraucherschlichtungsstellen.pdf?_blob=publicationFile&v=2   

The pan-European list of recognised dispute regulation bodies is available under: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show 

Find here our data protection declaration corresponding to Article 13 EU-GDPR (General Data Protection Regulation)